Shipping and delivery
We are proud to offer shipping services that currently operate in USA . Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world soon.
How do you ship packages?
Packages from our warehouse will be shipped depending on the weight and size of the product.
Do you ship worldwide?
Currently we are shipping to USA. World wide shipping will be available soon.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
30-60 days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 1 hour. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 3-5 business day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused in its original packaging, with its tags and labels on.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VFrenzy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of VFrenzy
*You can submit refund request within 30 days after the delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-30 days.
Please do not send your purchase back to us unless we authorize you to do so.
Twist!!
I really like this item adaptable! And fashionable!
Convenient belt, saw the same in the store for 1500, worth your money
The belt came quickly in excellent condition. He reached Moscow in 18 days. On the edge is sewn, which, I hope, will give an additional service life.
Came very early and well packed, all right.
Good belt, came quickly, tight
A good belt))) very convenient and came quickly ,I liked it) I did not even expect))
I loved the product and arrived in 26 days. (Was to arrive late Nov and early Dec)
The belt is good, fairly dense and durable. Looks good, the volume is enough even for full. I advise, went quickly
Belt is very cool, delivery 2 weeks, everything corresponds to the description, I recommend the store and the goods!!!!!
came in way earlier than expected and it’s exactly what i wanted. it’s well made and really cute.
Very stylish, beautiful belt. I really liked it, it fits well with jeans, and with a skirt, I came for 1,5 months. If you are still thinking about buying this product, I advise you to make a purchase! is:
I got a little late but this beautiful came and I like it a lot✨
The product corresponds to the description, all the time was tracked and came 2 weeks before the Czech Republic, brought home a courier.
100% recomendabley faithful to the description. I'm so glad. Fast shipping to Spain about 10 days.
Delivered in 32 days from the moment of order, the belt corresponds to the description. As a gift put a keychain. At us in an inexpensive store this is worth 600 R. I purchased for 208 rubles. The store did not communicate.
Object conforms to description Received in 20 days within the deadlines announced by the store
Came faster than I thought, the same as in the photo, I advise
A little smaller than usual. Put a gift. Shipping fast.
Very nice same as the picture! Came with a keychain♡
Ordered September 27 came October 16, the belt is steep
Came quickly, the store also put the Keychain (so cute), I recommend the seller.
love it
Belt Topchik! I ordered with a discount for beginners, and it came quite quickly. Ordered 09.16 came 10.10 зюзюпукпук
Delivery was not the most reactive, but the parcel arrived in good order and well packed. Belts are hard, but flexible, neatly sealed at all edges-all in tone, nowhere can you see any swim, nothing like that. Eyelets are sewn neatly, clearly nowhere else. The buckle is made in tone eyelets-also golden, but the shade is so pleasant, not yellow. I liked the belt! It looks great with both jeans and knitted warm dresses. I'm very pleased with the purchase.