Shipping and delivery
We are proud to offer shipping services that currently operate in USA . Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world soon.
How do you ship packages?
Packages from our warehouse will be shipped depending on the weight and size of the product.
Do you ship worldwide?
Currently we are shipping to USA. World wide shipping will be available soon.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 1 hour. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 3-5 business day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused in its original packaging, with its tags and labels on.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VFrenzy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of VFrenzy
*You can submit refund request within 30 days after the delivery. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-30 days.
Please do not send your purchase back to us unless we authorize you to do so.
I was surprised for good, I took an XXL for a size 42, and I got right, thank you salesman,
Arrived in a month. Lightning speed delivery considering border closures. I wear bra size 36C ( Euro 80 C). Took a XXL. Roomy. I could wear it over a fleece top. Very pleased with the product.
L is actually big enough!!!! Love it
Excellent light denim, came to St. Petersburg for 3 weeks. Recommend!
Куртка очень плотная, хорошего качества, цвет насыщенный чёрный, все карманы рабочие (вместительные) удобно рукам находиться в кармане, внутри тоже есть 2 кармана, все пуговицы на месте крепко держатся! Заказом очень довольна! Размер идеально подошел на 44 русский размер!
Отличный пиджак.Джинса плотнвя.На объёмы 100-85-103 размер XXXL сел оверсайз,как и хотела.Подойдет и на большие размеры,кто любит классику.Посылка пришла за 10 дней.К покупке,однозначно,рекомендую!!!!.
Ношу S взяла 2xl и как хотела, свободное на толстовку! Джинса средней плотности! На лето и весну! Все отлично! Без дефектов! Цвет насыщенно чёрный! Есть внутренни карман! Ниточки торчат, но это можно исправить! До Москвы 2 недели! Рекомендую!
So cute and comfy! I was worried about the size (I’m a US Medium) and a large fit quite nice
Заказывала на размер больше, чтобы была как оверсайз. Быстрая доставка, 12 дней до Самары.
Ог86, от65, об88, рост 160. На мне ххл. Хорошая куртка. пришла в течении месяца.
At 180 came up perfectly
Заказала 10.07 получила 1.08 (Самара) Очень хорошая джинсовка, качественная Пуговки все застегиваются
Доставка быстрая, качество отличное. Продавца рекомендую
Cool! I wear at the top s-m, I ordered XL, it was possible and XXL, A couple of CM is not enough for more over) Well, according to the description almost enough And so, very cool!
Great denim. Went out with coupons 908 R. Inside there are pockets, it's cool. Took under the painting. But I think later I'll order myself the same. Jeans of medium density. Color slightly washed off when washing
Size m is very big for me, at 42 (xs) it is better to take S. Delivery fast
I ordered my sister she liked it)) on the size of the norms. Parcel tracked
Tight jeans, I liked it very much
Good denim, I liked it. I took the size S, I do not like oversize. The strings were stuck, but I cut everything off with scissors in 5 minutes. For such a price worthy purchase
Delivery is fast, the jacket is good, the buttons are branded